Frequently Asked Questions

E-Votes provides answers to Frequently Asked Questions (FAQs) as a service to stakeholders and others who are seeking information regarding the conduct of e-voting by E-Votes. These are provided for informational purposes only and should be construed as such. For questions not answered here, E-Votes provides a contact form by which the public may seek additional information.

Q1. When I put my details in the input boxes for e-voting, it says error. Why is it so?

A. E-Votes has been provided a list by the Resolution Professional conducting the e-voting which we load into our system provided you have greater than 0% voting share. If your details are not on that list, then you'll not be able to cast your vote on this website. To resolve this issue, you'll have to talk to the concerned person on your own. Another scenario could be that you might be trying to enter some different data. In that case, please ensure that you are entering the correct data.

Q2. I have waited long enough but didn't get any OTP on my mobile. What should I do?

A. OTPs are always sent from our side almost immediately and delivered to the mobile service providers (like Airtel, Vodafone, Jio etc.) in under a minute on an average. There might be a network congestion. Please wait some more or try after some other time.

Q3. I want my details to be added on the list. How can I do that?

A. Sorry, it is not possible to add your details from our side. For this, you'll have to contact Mr. Gaurav Misra at ip@alchemistinfra.com. Once they send us a written request, we'll include your details and then you can vote.

Q4. I want to know about the status of the claims I filed. Can you tell me?

A. Sorry, we cannot tell you about that. We only conduct e-voting and have no access to the claims made by you and the supporting document you might have supplied. You can contact Mr. Gaurav Misra at ip@alchemistinfra.com to ask for the same.

Q5. I don't know how to vote or my network is problematic. Can you vote on my behalf?

A. Sorry, we cannot do that. You'll have to complete the e-voting on your own. Also, we cannot suggest which options to select. It is entirely your choice.

Q6. I made a mistake and submitted the e-voting form. Can I do it again or change my selections?

A. Sorry, you cannot do the e-voting again once it is submitted. Also, selections cannot be changed under any circumstances. The only exception is if all or some of the agendas failed to display or saved due to technical error on our side.

Q7. I was in the middle of doing e-voting and now it says it has ended. Were my selections saved or not?

A. On average, the time taken to finish e-voting is just 5 minutes. It is expected that you visit the e-voting site well in time before the voting closes. If you have submitted and didn't received the receipt page and want to confirm if your vote is completed or not, you can visit the voting receipt page and check from there.

Q8. I have a question not listed here. How do I contact you?

A. Just visit our contact page and fill the form. We would respond to you as soon as possible.